Refund & Cancellation

Welcome to Trinity Golf India Pvt. Ltd! We strive to ensure customer satisfaction with every purchase. This section outlines our policies regarding refunds and cancellations for orders placed on our website, trinitygolfindia.com.

Refund Policy

We are committed to processing refunds in a fair and transparent manner. Here’s how our refund process works:

• Eligibility for Refunds: Refunds are applicable for orders canceled before shipping or for returned items that meet our Return Policy criteria.
• Refund Process: Once your return or cancellation is approved, refunds will be processed to the original payment method within 7-10 business days.
• Non-Refundable Items: Certain items, such as customized or perishable products, are not eligible for refunds. Refer to the product description for details.
• Refund Confirmation: You will receive an email or SMS notification once your refund has been processed.

Cancellation Policy

We understand that you may need to cancel your order. Here’s what you need to know about our cancellation process:

• Before Shipping: Orders can be canceled anytime before they are shipped. Please contact us at info@trinitygolfindia.com or call +91-8860134775 to cancel your order.
• After Shipping: Once an order has been shipped, cancellations are not allowed. However, you may initiate a return under our Return Policy.
• Cancellation Charges: No cancellation charges will apply if the order is canceled before shipping.

Damaged or Defective Products

If you receive a damaged or defective product, please notify us within 48 hours of delivery. Provide images of the damaged product along with your order details to info@trinitygolfindia.com. We will arrange for a replacement or a refund as appropriate.

Changes to Refund & Cancellation Policy

We reserve the right to update or modify this Refund & Cancellation policy at any time without prior notice. Changes will be effective immediately upon posting on this page. Please review this page periodically to stay informed.

Contact Us

If you have any questions or concerns about our Refund & Cancellation policy, please contact us at:

• Email: info@trinitygolfindia.com
• Phone: +91-8860134775